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Workplace Issues in Hospice During a Pandemic Webinar

Date & Time

April 28, 2021 @ 10:00 am - 11:30 am

Event Location



Event Details

April 28, 2021
10am-11:30am CT


Ketti Dawson, MS has over 20 years of experience in the health care industry. She attended the University of St. Mary, Leavenworth, Kansas, where she received her Bachelor’s in Psychology.  Ketti then went to the University of Central Missouri and earned a Master’s degree in Social Gerontology. Ketti started her career in Tulsa, Oklahoma. She worked in the skilled nursing world as director of social services and eventually became a licensed nursing home administrator in Oklahoma. When she moved to Kansas she was the Executive Director of a large assisted living in Kansas City, Kansas. This assisted living facility was the first of its kind- working with Medicaid, Housing Authority and tax credits to provide services to low income residents. Ketti was “recruited” into hospice for the role of Administrator in 2007. She was the Administrator for a large for profit agency, part of a national company, in the Kansas City, MO area.   While she was with this company, she opened another hospice site in Leawood, KS. She has been Administrator for Village Hospice in Lee’s Summit, MO since 2012.  Village Hospice is under the John Knox Village community health services. During the last few years, Ketti has enjoyed presenting at the Hospice and Palliative Care Association of Iowa, Missouri Alliance for Home Care, Hospice Manager Training with the Corridor Group, and Missouri Hospice and Palliative Care.


In this webinar hospice staff will understand the declaration of an emergency, waivers and level of government involvement during a pandemic. You will learn successful guidance with your staff and planning for the unknown such as COVID care plans, IDT changes, infection control, staff illness, PPE and patient visits in the home, nursing home and hospital.


  1. The learner will learn communication changes in your hospice during COVID-19.
  2. The learner will understand current waivers & interpretation.
  3. The learner will identify best practices during COVID-19.
  4. The learner will understand staff burnout and how to identify it.

More information:

This webinar is $110 for members and $130 for non-members.
No late fee!!
Please use your Medicare ID number for your membership number.
Registrants will receive the Zoom link and call in information the week of the training.
This is an intermediate level course.
Nurse CE’s are waiting for approval. Nurse CE’s will be $10 each.
Social Worker CE’s are available for $10 each.

This webinar will be recorded. The recording will not offer CE credits. If you are not able to attend on the day of the webinar, please register like you are attending and MHPCA will send you the recording. Please email crystal@missourihospice.org if you would like the recording. 

Missouri Hospice and Palliative Care Association, #1359, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Missouri Hospice and Palliative Care Association maintains responsibility for the program.  ASWB Approval Period: 2/28/2020–2/28/2023.   Social workers should contact their regulatory board to determine course approval for continuing education credits.

Social workers participating in this course will receive 1.5 continuing education clock hours.