January 10, 2019
10am-11:30am CT

Speaker:
Nykesha Scales, Senior Provider Relations Representative, CGS Administrators, LLC

Nykesha has worked with the Medicare Program for 16 years, with the majority of her years of service spent in the Provider Outreach & Education Department.  During her tenure with CGS, Nykesha has also served as a Congressional Liaison, Tier II Customer Service Representative and a Compliance Analyst.  Nykesha received her M.B.A from Liberty University, as well as a bachelor’s in Business Management from Guilford College with concentrations in Organizational Communication and Human Resources.  Ms. Scales’ primary responsibilities include conducting training through in-person, teleconference and webinar events.  Her primary focus is developing and delivering educational programs and learning tools to assist Medicare-certified home health and hospice providers.

Outcomes:
Participants will be able to:

• Complete and correct knowledge of Medicare billing guidelines, updates to hospice regulations, and available resources.
• Discuss recent or impending Medicare changes impacting hospice agencies.
• Review the most common (top 10) reasons hospice claims are rejected or returned to the provider for correction, as well as Medical Review denial data.
• Cite resources to assist in resolving common hospice provider billing issues and errors.

The price for this Teleconference is $80.00 for members and $100.00 for non-members.
Late fee applied after December 21, 2018.
Please use your Federal Medicare ID for your membership number.
No refunds but substitutions are welcome.
There will be a $10 fee for Nurses or Social Worker CE’s.
Please use your Federal Medicare Number for your membership ID number.
Registrants will receive the website link and call in information after registering.
Price is based on the use of one line per hospice.  For additional lines contact the MHPCA office or register as a separate registration.
This is an intermediate level course.
This teleconference will be recorded. If you are not able to attend on the day of the teleconference, please register like you are attending and MHPCA will send you the recording.

This program provides 1.5 MO Nursing Contact Hours. This program provides 1.5 Social Worker Hours. All Social Workers must complete a post test and return to MHPCA via fax (573-635-0659) or email to crystal@missourihospice.org to receive SW CE hours. Participants from Missouri interested in credit hours should indicate on the sign in sheet from each hospice their desire to receive credit hours.  There will be an additional $10.00 per person for contact hours.  Please make checks payable to MHPCA (P.O. Box 105318, Jefferson City, MO 65110) with a copy of your sign in sheet to receive credit for participants.  All participants wanting CE credits must sign the sign in/sign out sheet, fill out an evaluation, complete a post test (Social Worker’s only) and return to MHPCA at the end of the Live Interactive Teleconference via fax (573-635-0659) or email to crystal@missourihospice.org. The certificate will be generated and sent to the contact on the sign in/out sheet via email with in 5 business days. If you have any questions or concerns please contact crystal at crystal@missourihospice.org.

---

Missouri Hospice & Palliative Care Association is an approved provider of continuing nursing education by the Midwest Multistate Division, an accredited approver by the American Nurses Credentialing Centers Commission on Accreditation.

“Missouri Hospice and Palliative Care Association, #1359, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Missouri Hospice and Palliative Care Association maintains responsibility for the program. ASWB Approval Period: 2/28/2017 – 2/28/2020. Social workers should contact their regulatory board to determine course approval for continuing education credits.

Social workers participating in this course will receive __1.5__ continuing education clock hours.”